Author Topic: Computer Will Not Recognize Controller IP Address  (Read 77 times)

Offline cardoc13

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Computer Will Not Recognize Controller IP Address
« on: March 31, 2019, 06:57:09 PM »
Help! I had a power surge and it fried my computer. Since then, my controller will not let me connect with an IP address but still works but will not let me adjust my settings, such as pixel count. I wonder if something is fried in the controller. I have reset it multiple times. I have also tried changing the IP address. It still will not let me connect via IP address. I have tried it on 3 different computers since the surge. Any help is appreciated. If I have to send it off to get the issue fixed, who do I send it to?
Thanks, Scott.

Offline jnealand

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Re: Computer Will Not Recognize Controller IP Address
« Reply #1 on: March 31, 2019, 07:00:08 PM »
Call David Pitts.  number is at pixelcontroller.com
Jim Nealand
Kennesaw, GA all Falcon controllers, all 12v Master Remote Multisync with Pi and BBB P10 and P5

Offline Emuney18

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Re: Computer Will Not Recognize Controller IP Address
« Reply #2 on: April 01, 2019, 05:07:53 AM »
Was your ip forwarding setup on the computer or inside the router?  I'm thinking you had your static routes in the computer and not in the router and you forget you set them up in the first place.  I know I always forget that little stuff when things go wrong.


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