Author Topic: (Solved) F48 cant get string ports to open in web connection  (Read 314 times)

Offline Frank Retzlaff

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(Solved) F48 cant get string ports to open in web connection
« on: October 16, 2018, 07:24:12 PM »
When Im in the web interface with the F 48 it opens up but when I click on string ports it says its working on opening but never does.  I have tried to reboot
« Last Edit: October 17, 2018, 09:56:26 PM by David Pitts »

Online David Pitts

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Re: F 48 cant get string ports to open in web connection
« Reply #1 on: October 16, 2018, 08:26:26 PM »
What version are you using? Update if not 2.04
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Offline Frank Retzlaff

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Re: F 48 cant get string ports to open in web connection
« Reply #2 on: October 17, 2018, 01:20:03 PM »
Dave  It looks like 2.02 is what Im using now.  I cant seem to find Download

Offline JonB256

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Re: F 48 cant get string ports to open in web connection
« Reply #3 on: October 17, 2018, 02:07:08 PM »

Offline Frank Retzlaff

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Re: F 48 cant get string ports to open in web connection Fixed!!!
« Reply #4 on: October 17, 2018, 03:01:58 PM »
 I got the 2.04 downloaded and the controller opened up again but still no access to Stringports
« Last Edit: October 18, 2018, 07:05:11 PM by Frank Retzlaff »

Online David Pitts

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Re: F 48 cant get string ports to open in web connection
« Reply #5 on: October 17, 2018, 05:23:14 PM »
Are you using Chrome?

Offline Frank Retzlaff

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Re: F 48 can�t get string ports to open in web connection
« Reply #6 on: October 17, 2018, 06:13:48 PM »
Yes Im using Chrome.  I tried a different laptop same problem
« Last Edit: October 17, 2018, 06:40:32 PM by Frank Retzlaff »

Online David Pitts

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Re: F 48 cant get string ports to open in web connection
« Reply #7 on: October 17, 2018, 07:29:19 PM »
Call me. the number is on PixelController.com

Offline Frank Retzlaff

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Re: F 48 cant get string ports to open in web connection
« Reply #8 on: October 17, 2018, 09:19:21 PM »
 Fixed. Dave Pitts jumped on team viewer and walked me through problem  I had used apostrophes when labeling strings. Thanks again Dave youre the best

Offline gizmohd

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Re: (Solved) F48 cant get string ports to open in web connection
« Reply #9 on: November 24, 2018, 12:03:51 AM »
How was it fixed?  I have a similar problem it seems.. cant get to string ports in web.... and when I attempt to access it the screen on the F48 starts blinking..... How do i correct this?   I was in the middle of finalizing my setup for this years show and now... uggghhhh.. i dont want to have to start over...  remapping the strings to ports.... *sigh*...




Additionally.. whey I attempt to download the settings.xml file... it hangs at 6k.. and fails to progress any further....

« Last Edit: November 24, 2018, 12:10:47 AM by gizmohd »

Offline darylc

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Re: (Solved) F48 cant get string ports to open in web connection
« Reply #10 on: November 24, 2018, 01:14:29 AM »
follow the factory reset process in the f16v3 manual then set it up again

Offline gizmohd

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Re: (Solved) F48 cant get string ports to open in web connection
« Reply #11 on: November 24, 2018, 08:13:12 AM »
thats was exactly what i was afraid i would have to do... and didnt want to...


was up until 2am configuring virtual strings last night in hopes of getting the show running tonite....  guess i'm delayed another night.. :(


Do we know why this happens?

Offline JonB256

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Re: (Solved) F48 cant get string ports to open in web connection
« Reply #12 on: November 24, 2018, 09:12:44 AM »
thats was exactly what i was afraid i would have to do... and didnt want to...


was up until 2am configuring virtual strings last night in hopes of getting the show running tonite....  guess i'm delayed another night.. :(


Do we know why this happens?
If you have or can do a Save Settings, it will make that pretty painless. Reset to Factory, then Load Settings.

Offline gizmohd

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Re: (Solved) F48 cant get string ports to open in web connection
« Reply #13 on: November 24, 2018, 01:17:04 PM »
yea.. tried that... downloading the file times out... gets the first 6k of the file... then just stops...


i went nuclear option.. and wiped the board.... now i get to wait until dark to redo everything i did last night.. :)

 

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