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Lack of communication from supplier

Started by Zcarpenter, May 25, 2023, 08:34:09 AM

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0 Members and 2 Guests are viewing this topic.

Zcarpenter

Has anyone else had any issues contacting Mike from RGBman?

darylc

It is well known in the community that he ignores customers.

Zcarpenter

I wish it was a little more well known :)

darylc

Let me guess, you don't participate in the various xlights/lighting facebook groups?

Zcarpenter

I checked out what groups I could find, but I'm not very active on Facebook. Would love to just buy directly from Ray Wu but the business I work for will not buy off Alibaba.

jnealand

The best way to buy from Ray Wu is via email.  Been doing that for a number of years.  You email for a quote and he will send you an "invoice" with shipping and everything.  If you want to see what he has you will have browse thru Alibaba, but you never have to order or pay thru them.  ray@rita-light.com
Jim Nealand
Kennesaw, GA all Falcon controllers, all 12v Master Remote Multisync with Pi and BBB P10 and P5

JonD

I have always used AliExpress to buy from Ray, but that probably would not help your situation any.  Ray is very accommodating.  He has got me things not listed on his site in the past. 

https://www.aliexpress.com/store/1100403118?spm=a2g0o.detail.1000061.1.356c5c778vbEBS

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