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Warning/Error: Network incomplete frames hit 250.

Started by nmbgeek, November 26, 2022, 03:39:44 PM

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nmbgeek

Receiving this on the web interface:  
QuoteNetwork incomplete frames hit 250. Network or configuration issue is likely.
My network setup is as follows: PFSense Firewall > Cisco 48 Port Gigabit PoE Switch > Falcon F16v4 > FPP on RaspberryPi.  Everything is wired with CAT6 and all devices have statically assigned DHCP addresses (devices are set to DHCP and router hands out the static IP) and they are working as expected.

I also have an ESP32-POE connected to the Gigabit switch for permanently installed roof outline.  It is also receiving data from FPP and working as expected. Lights seem to be functioning as desired but I do notice some 'jumps' in my show.  Never saw this message last year but I did update firmware when I pulled everything out this year.  The message does stop when a show is not playing.

Any advice or troubleshooting suggestions?

JonD

I had that problem on firmware version 21.  Downgraded to version 20 and it fixed it.

nmbgeek

Thanks for that info. I may try downgrading tomorrow then. 

JonD

I just logged into the controller and it is still getting the error... just not as bad.   Noticed some lag on fast sequences when on 21, but have not noticed anything since downgrading.  I may have the same issue as you though.

newtoitall

Morning,

Newbie here.  I'm having the same issue and I am only running two props.  I don't see it affecting the show, does anyone know if will damage the controller?

Another question and I apologize, my computer skills are lacking.  But when you say you downgrade the firmware, are you talking about the firmware for the FPP?

Thanks for any help in advance.

pck

Same problem here. I have been running build 21 on my Falcon F48V4 since Dec 4th without this error. The error started showing up yesterday (Dec 30th). It comes and goes, but does not appear to affect my displays.

jnealand

To me that is just a warning that your show is having some issues getting all the data out.  And it has happened 250 times or more.  I would be checking all my connections for being loose or for corrosion as a place to start.  Just dmy 2 cents.
Jim Nealand
Kennesaw, GA all Falcon controllers, all 12v Master Remote Multisync with Pi and BBB P10 and P5

pck

Thanks Jim. It really helps me if I know what the error means. I think I found the problem.

All of my equipment (network and pixel controllers) is in my garage and located within a few feet of each other.

I had another issue which I never was able to figure out with my Falcon Pi Player. It would only work when plugged into the Falcon Controller's ethernet pass-thru port, not my switch (tried different cables). The guys on the Xlights Zoom Room reviewed my configuration, but I still couldn't get it to work. Not a big problem so I left it connected to the F48V4.

While trying to fix the  "Network incomplete frames hit 250" I discovered that one of my ethernet switches was a hub, not a switch, and my show ethernet switch was being fed by a ethernet hub instead of a switch. I switched the hub out to a switch and both problems have gone away.

Thanks for your help. Happy new year!

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