Unable to get FPP working on RasPi-4

[k6ccc]

I am trying to help another lighter (remotely) get FPP loaded onto a RasPi-4.  He is not getting an IP, and nothing tethering works.  Out of desperation, I had him hook up a monitor, and this is what he sees:


If the image does not imbed, here is a direct link to it:  http://www.newburghlights.org/images/11955.jpeg

If he plugs a different computer into the cable instead of the RasPi, that computer will get an IP from his router.  The Pi does not.  Any ideas?

He is using FPP-v6.1-Pi.img.zip and used dotNet disk Imager to write the uSD card.

[Poporacer]

and nothing tethering works

What type of tethering?

I had him hook up a monitor, and this is what he sees:

That looks like he might not have flashed the image to the card but copied the files?

[k6ccc]

What type of tethering?

Tried WiFi (not seen) and Ethernet.  Accoring to the manual, Pi-4 does not support USB.

That looks like he might not have flashed the image to the card but copied the files?

Nope.  He used dotNet Disk Imager.

[k6ccc]

Working.  Had him re-image.  This time the only difference was that he unzipped the image file first.  I know dotNet disk imager can handle a .zip file, but it worked with the second image burn.  Doing config now...

[Poporacer]

Working. 

Awesome!

Had him re-image

It might have just been a bad image write, but you got it working!

[k6ccc]

It might have just been a bad image write, but you got it working!

Yep.  That was my guess as well.  I know he did it right the first time - I was walking him through it while watching on TeamViewer.  But at least it's working.
Was fully able to configure FPP to control a P10 matrix via a ColorLight card, and was able to send sequencing to it from LOR as planned.  We were both happy!